Please always first contact us before you return the product. For any reason, if you are not satisfeid with your aquisition, please send it back right away in the state you received it. Please make sure to pack it the same way we did. When returning an item, we recommend you insure the item and use a tracking number. As soon as we receive the item in perfect condition we will refund the purchase price via PayPal (excluding shipping costs). All merchandise must be, unworn, unwashed, and in otherwise perfect condition in order to be considered for return. You have seven (14) days from the date you receive the product to request authorization from us to return purchased items. Return requests will not be authorized after the 14 days period has passed. We recommend that you send the package with tracking, insured for the full value of the product. We do not accept liability for missing packages or damage of returned goods.